Terms and Conditions



UnlockedSpot.com will ship to most countries in the world. There are many places on the globe we will not ship due to security reasons. If you have any questions about shipping to your country please inquire at SALES@UNLOCKEDSPOT.COM so that we may respond accordingly. We have pre-determined many countries that we will not ship to and they are thus missing from the list of options for shipping. If you encounter this, please know that we are actively working with shipping companies to ensure safe delivery of your item in future.

*International customers* Please note that there are many countries which will hold your merchandise while trying to contact you so that they can properly deliver the item, or they may request more information. If you are not reachable or refuse the item for any reason, you are still responsible for all duty and taxes that may be levied on your order. You are also responsible for all shipping costs which are non-refundable.

Unlocked Spot is happy to ship our items worldwide. Please read & agree to the following terms:

1. We will only ship internationally via Fedex, please do not ask for alternate shipping method, we will not honor this request and your order may be cancelled.

2. Every item is insured and declared at FULL VALUE, we will not lower the value of your package under any circumstance or for any reason, no exceptions.

3. Your government will charge you to import this product, you are fully responsible for all import charges levied by your government.

4. If you refuse the package due to customs charges, you will not be refunded for any shipping charges. Additionally, you will be responsible for paying for return shipping & any other handling charges involved in the return of the item to our possession

All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 2 business days of receiving your order. Orders are NOT processed or shipped on Saturdays or Sundays. In the event of delays every effort will be made to contact you by phone email or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder substitute to another item or cancel your order.

UnlockedSpot maintains and ships all inventory directly from its warehouse located in Rochester, NY


Unlocked Spot only collects local sales tax on orders shipped within NY State. At this time, collection of state tax is not applicable to other states.

Unlocked Spot declares all items at full value, therefore if you are importing an item into another country YOU WILL PAY DUTY & TAX, we will not under any circumstances mark the item you have purchased at a lower value. All costs associated with importing your item are determined by your government, please reach out to them to find the total cost to import before you place your order. Any customer whom refuses an item due to the duty and taxes levied by their government will still be charged for them as well as shipping costs (this includes return costs) as regardless of acceptance the duty and tax is still charged to the shipper and thus passed to the customer.

By ordering on UNLOCKEDSPOT.COM you fully accept responsibility for your shipment.


Manufacturers are constantly updating their product lines and eliminating some models. Should you learn of a new model on the market which is not listed in our catalog please call us for information. In addition manufacturers are continuously changing their cost prices. When prices are lowered we will pass the savings on to you. If a price goes up we may be obliged to increase our price. We will contact you in the event of a price change to secure your instructions. Price adjustments are not given to items after they are shipped. At this time we do not price match.

UNLOCKEDSPOT.COM has no affiliation with any cell phone manufacturer or cellular service carrier and does not represent itself as such. All trademarks, logos and images are copyright to their respective owners. Please contact SALES@UNLOCKEDSPOT.COM to report any misuse.